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Quick links: | Remove Eduroam | Setup Eduroam |
This article will cover the Eduroam setup for devices powered by Android. This includes many brands of cell phones, tablets, and other mobile devices. Please be aware that many manufacturers who use Android on their hardware (Samsung, LG, etc) will make small tweaks to the graphics and menu options so your screens may not perfectly match those shown in this guide. There are also some variations based on different versions of Android. You may have to "look around" to find some of the settings and menus but for the most part, the process is consistent.
If you receive an "Unable to Connect" or similar error, please visit our office in Meriam Library 142. You may have an expired password, locked account, or affiliation issues that prevent a successful connection to the wireless network.
Continuous connection attempts could lock your Chico State account.
How To Remove Eduroam
- If you have been connected to Eduroam prior to 2021, the first step is to verify that the SecureW2 JoinNow MultiOS application is not installed on your mobile device. If it is, please uninstall the app, as shown below. If it is not, please proceed to step 2.
- Pull down from the top of the screen and tap and hold on the wireless icon on the far left. This will open your Network Settings.
- From the list of Wi-Fi networks, tap and hold on eduroam and select "Forget"
- You should now be disconnected from the "eduroam" wireless
How to Setup Eduroam:
Note: Google Pixel devices may not work with the exact steps below. Please see the additional steps required for Google Pixels here.
- Pull down from the top of the screen and tap and hold on the wireless icon on the far left. This will open your Network Settings.
- In the list of available Wi-Fi networks, tap or long tap eduroam to connect
- Once "eduroam" is selected you will be asked to configure a few things with your connection. Please set the settings to:
- EAP method: PEAP
- Phase 2 authentication: MSCHAPV2
- CA certificate: Use system Certificates (if this option is not available select: Do Not Validate)
- Online Certificate Status: Request certificate status
- Domain: csuchico.edu
- Identity: your FULL Chico State email (username@csuchico.edu)
- Password: your Chico password
- Please see the additional steps required for Google Pixels here
- ** Other fields can be left blank.
- After the above items have been configured, select "Connect". You should now be connected to Eduroam!
Note: Google Pixels may have an issue connecting using the method above. Please follow the steps below if this does not work for you.
For Google Pixels:
- Put "annonymous@csuchico.edu" under the anonymous identity section.
- We are aware of the typo using two n's in "annonymous@csuchico.edu". Please make sure to include it exactly as shown.
- You may need to put "trust on first use" for the online certificate status.
Still need help? Visit IT Support Services in Meriam Library 142 for further assistance.
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