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Quick links: | Remove Eduroam | Setup Eduroam |
This article will cover the Eduroam setup for devices running Windows. Depending on your hardware and the version of Windows you are using, your setup process may look slightly different. We recommend installing all available system updates before you continue. This process should be the same for all university-owned and personally-owned Windows devices.
If your device is in "Windows S Mode", please click here to view instructions on how to opt-out.
If you receive an "Unable to Connect" or similar error, please visit our office in Meriam Library 142. You may have an expired password, locked account, or affiliation issues that prevent a successful connection to the wireless network.
Continuous connection attempts could lock your Chico State account.
How To Remove Eduroam:
- Find the Network Connections icon in the system tray on your desktop. This is generally located in the lower right corner of the screen, next to the clock. Click the small globe icon to see the available wireless networks. Click this icon to show current & available connections, then click "Network & Internet settings"
![Network and Internet Settings](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=205f3597-124d-4018-9257-d883fd16d244.jpg)
- In the Settings window, select "Wi-Fi" on the left, then "Manage known networks" on the right
![Manage Known Networks](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=3bca5a9e-ed45-45f5-aac8-55330f065dde.jpg)
- Under the "Manage known networks" list, select "eduroam" and then click the "Forget" button
![Forget Eduroam](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=19ba3566-900a-4f50-80ed-199623e22cea.jpg)
- You should now be disconnected from the Eduroam network. You may want to restart your device before proceeding to the next step.
How To Setup Eduroam:
- Find the Network Connections icon in the system tray on your desktop. This is generally located in the lower right corner of the screen, next to the clock. Click the small globe icon to see the available wireless networks. Click "eduroam" and then click the "Connect" button. Be sure to also check the box for "Connect automatically"
![Connect to Eduroam](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=ecbeaa70-4986-4096-924f-7ca3e246d49f.jpg)
- You will be prompted to enter your username and password.
- Username: your Chico State email address = username@csuchico.edu
- Password: your Chico State password
- Once these fields are completed, click "OK"
![Chico State email and password](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=a01f2a8a-aacf-4a4f-9f65-d08a72bbdc93.png&beidInt=157)
- You will be asked to confirm that you would like to continue connecting. You can click "Show certificate details" for more information, or simply click the "Connect" button.
![Continue Connecting](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=688f73cc-6aa8-4466-b103-e77ec07d6b2b.jpg)
- You should now be connected to Eduroam!
![Connected to Eduroam](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=7f4bcfbb-9cb3-461e-8401-798a658652ff.jpg)
Still need help? Visit IT Support Services in Meriam Library 142 for further assistance.
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