MacOS Eduroam Setup

Summary

This article will cover the Eduroam setup for devices running MacOS. Depending on your hardware and the version of MacOS you are using, your setup process may look slightly different.

Body

Quick links: | Remove Eduroam on a Personal DeviceSetup a Personal Device | University Owned Device |

This article will cover the Eduroam setup for devices running MacOS. Depending on your hardware and the version of MacOS you are using, your setup process may look slightly different. We recommend installing all available system updates before you continue.

Connecting to "eduroam"

Using the Wi-Fi icon 

  1. Click the Wi-Fi icon in the menu bar
  2. Select the "eduroam" network
  3. Enter your Account Name: this is your Chico email address
  4. Enter your Password: This is your Chico password (Portal, email, etc)
  5. Click Join
  6. You are now connected to the "eduroam" wireless network.

Using System Preferences 

  1. Go to the Apple icon in the menu bar
  2. Select System Preferences
  3. Click the Network icon
  4. Select Wi-Fi in the left panel
  5. Select "eduroam" from the drop-down menu
  6. Enter your Account Name: this is your Chico email address
  7. Enter your Password: This is your Chico password (Portal, email, etc
  8. Click Join
  9. You are now connected to the "eduroam" wireless network.

 

If prompted, select no "certificate selected" from the dropdown menu:

 

If prompted, select "None" for the "Identity" drop down:

 

1) If you cannot get connected through the steps above, click on Wi-Fi -> Details

 

2) and then click 802.1X and click "Connect"

 

 

Removing Eduroam on a Personal Device (Pre-Ventura)

If you have eduroam installed using our legacy wireless network you will need to follow these steps to remove this legacy network.

Note: MacOS Ventura and later will be different. Apple has changed certain features, including renaming "System Preferences" to "System Settings"

  1. Using Finder search for "System Preferences" and click to open.
    System Preferences
     
  2. From System Preferences, open Profiles.
    Open Profiles
     
  3. On the Profiles page, find the "California State University Chico eduroam" profile, click to select, then click the minus symbol - at the bottom of the left pane. 
    Remove Certificate
     
  4. You will be asked to confirm this action, click "Remove" to continue.
    Confirm remove
     
  5. You may be prompted for your system password to make these changes. Your system password is the one used to unlock your computer and make changes to the device. Enter your system password in the provided field and click OK to complete the process.
    Enter System Password
     
  6. Removing the "California State University Chico eduroam" profile removes all wireless connections, permissions, certificates, and keychain entries associated with "eduroam" wireless.


 

 Still need help? Visit IT Support Services in Meriam Library 142 for further assistance.
  
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Details

Details

Article ID: 113236
Created
Wed 7/28/21 10:10 AM
Modified
Thu 2/27/25 2:31 PM