If trying to install Adobe Creative Cloud on a campus-managed/state device, you MUST do so via the device's Software Center (PC) or Self Service (Mac). Open the application manager, search for Adobe, and install.
After you request an Adobe license and receive a notice from ITSS that you have access to Adobe, follow these steps to install the Creative Cloud package on a personal device. Here is the link to request a license if you have not done so already: https://support.csuchico.edu/TDClient/1984/Portal/Requests/ServiceDet?ID=8035
Go to account.adobe.com to reach the sign-in page. Do NOT enter your email address. Instead, enter "csuchico.edu" for the domain name
This will redirect you to the regular Chico login page. Enter your credentials and click "Login".
You will be redirected back to the Adobe site, you should now see a welcome page. Select "View plan details"
Scroll down and click "Download"
From here, you can choose to download each app individually or download the Creative Cloud app, which easily gets you access to all programs. 
Once you click download, a window will pop up like the one below. Click "Open".
When you open the downloaded file, it will begin the installation process. Click "Continue".
Click "Start Installing".
Another window will appear, allowing you to download any of the apps included in the Enterprise suite.
