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Supported Software

This is a list of Windows and Apple software that is recommended and generally supported by IT Support Services.

Software on this list is recommended by the IT Support Services department. We will install, troubleshoot, and provide generalized instruction on use of supported software, and do our best to assist with all the others on the list as well. Software not on this list is subject to support based on technician availability and current workload of ITSS staff.

* Where the Version reads 'Current', the most recent version number of the software is what is supported. *

For assistance with software purchasing and licensing please open a support ticket at https://support.csuchico.edu/TDClient/Requests/ServiceDet?ID=8034

Definition of the terms Full and Limited support.

Full: Software is supported by the Service Desk and Desktop Service Technicians. IT Support Services will install, troubleshoot, and provide general support for use of software.

Limited: Software is not officially supported by IT Support Services, but limited help may be available.

Definition of the terms Campus and Free License.

Campus: Either CSU, Chico or the CSU system has a licensing agreement in place with the vendor. This software is pre-installed on campus systems, or, depending on user permissions, available for installation without additional costs.

Free: This software is available under a public license such as the GNU General Public License, pre-loaded with an operating system, or other style of freeware.
This is software that any person may obtain free of charge.

Purchase: This software requires the purchase of a license. Please contact ITSS at x4357

Windows

Support Application Vendor Version Category Type License
Full 7-Zip Igor Pavlov Current Application Compression Tool Free
Full Acrobat DC Adobe Current Application Publishing Campus
Full Acrobat Reader DC Adobe Current Application Other Free
Full Camtasia Studio Techsmith Current Application Multimedia Tools Campus
Limited Creative Cloud/Suite Adobe Current Application Multimedia Tools Purchase
Full Chrome Google Current Application Web Browser Free
Full Excel Microsoft 2013, 2016 Application Spreadsheet Campus
Limited Filezilla Filezilla-Project Current Application FTP Client Free
Full Firefox Mozilla Current Application Web Browser Free
Full Flash Player Adobe Current Application Media Player Free
Limited InDesign Adobe Current Application Publishing Tools Purchase
Full Internet Explorer Microsoft 11 Application Web Browser Free
Limited Mathematica Wolfram 11.0.1 Application Symbolic Computation Campus
Full Notepad++ Don HO Current Application Text Editor Free
Full Outlook Microsoft 2013, 2016 Application Email/Calendar Campus
Full PowerPoint Microsoft 2013, 2016 Application Presentation Campus
Limited PuTTY Simon Tatham Current Application Telnet/SSH Free
Full Skype for Business (Lync) Microsoft 2013, 2016 Application Messaging Campus
Full SnagIt Techsmith Current Application Multimedia Tools Campus
Limited SPSS SPSS Current Application Statistics Campus
Full VLC VideoLAN Current Application Multimedia Player Free
Full Windows Microsoft 7, 8.1, 10 OS OS Campus
Full Windows Defender (SCEP) Microsoft  Current Application AntiMalware Campus
Full Word Microsoft 2013, 2016 Application Word Processing Campus

Apple

Support Application Vendor Version Category Type License
Full Acrobat DC Adobe Current Application PDF Editor Campus
Full Acrobat Reader DC Adobe Current Application PDF Viewer Free
Full Camtasia Studio Techsmith Current Application Multimedia Tools Campus
Full Chrome Google Current Applicaiton Web Browser Free
Limited Creative Cloud/Suite Adobe Current Application Multimedia Tools/Publishing Purchase
Full Endpoint Protection Microsoft Current Application Virus Scanner Campus
Full Excel Microsoft 2016 Application Spreadsheet Campus
Limited Filezilla Filezilla-Project Current Application FTP Client Free
Full Firefox Mozilla Current Application Browser Free
Full Flash Player Adobe Current Plug-in Browser Addon Free
Full Mac OS X Apple 10.10+ OS Operating System Campus
Full Outlook Microsoft 2016 Application Email/Calendar Campus
Full Powerpoint Microsoft 2016 Application Presentation Campus
Full Quicktime Apple Current Application Video Viewer Free
Full Safari Apple Current Application Browser Free
Full Skype For Business Microsoft 2016 Application Messaging Campus
Full Snagit Techsmith Current Application Multimedia Tools Campus
Limited SPSS SPSS, Inc Current Application Statistics Campus
Full VLC VideoLAN Current Application Multimedia Player Free
Full Word Microsoft 2016 Application Word Processor Campus

 

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Details

Article ID: 8726
Created
Thu 9/10/15 9:02 AM
Modified
Thu 2/9/17 2:49 PM