Skip to Knowledge Base content

Windows Phone/Surface RT Wireless Setup

Getting Connected to csuchico - Windows Phones

1. Connect to the "csuchico" wireless network. The device should connect without issues.

2. If it is still unable to access websites, try to disconnect and reconnect a few times.

3. If it is still unable to connect, contact ITSS in MLIB 143, via phone (530)898-4357, or email

Further information on Windows Phones can be found here.

Getting Connected to eduroam - Windows Surface RT

Currently, there is a known issue with Surface RT's.  Please contact ITSS at 530-898-4357 or stop by MLIB 143. 

  • Further information regarding this issue can be found here.

1. Connect to the "csuchico" wireless network. 

2. Open a web browser and navigate to a website.  It should redirect you to the page below. (If not, navigate to

Select "SET ME UP".

Eduroam information page with link for set up.

3. Confirm it has chosen Windows RT and select "Join Now".

Eduroam configuration page with link to installer download. Installer is automatically chosen based on users operating system.

4. If it does not automatically run, find the downloaded file and run it.

Right clicking Secure W2 Join Now installer and selecting "Open"

5. A command prompt window will open and install the eduroam profile. It should complete successfully with the following prompt. Select "OK".

"Windows Script Host" alert box with notification that "The wireless profile has been successfully installed" and to click the network tray icon and select Eduroam to enter user credentials.

6. Navigate to the available wireless network screen and select "eduroam".

List of all wireless networks on computer with Eduroam being selected.

7. Enter your Chico State credentials. *If issues occur, try and use your in the username box.  (Leave out the @"mail").

Signing into Eduroam network by providing user credentials.

8. The device should be connected to eduroam!


Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.

Was this helpful?
50% helpful - 2 reviews


Article ID: 7687
Thu 7/16/15 4:41 PM
Mon 1/29/18 8:40 AM