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Mac OS X Wireless Setup

Jump to: Getting Connected | Removing Eduroam

Network Requirements

  • Mac OS X (10.8 and above) devices must configure for the eduroam network to gain full internet access on campus.
  • An administrative account to install software.
  • Patching must be enabled.

Getting Connected to Eduroam 

1. Connect to the "csuchico" wireless network.

2. Open a web browser (i.e. Safari, Chrome, Firefox) and navigate to any website, it should redirect to the page below. If not, enter the URL

Select "SET ME UP"

3. Confirm the chosen operating system is correct and select "Join Now". It will download the proper installer.

4. Locate the "Eduroam_TLS_JoinNow.dmg" in your Downloads folder and click it to start the process.

5. Double click the "Eduroam_TLS_JoinNow.dmg" file to continue the installation.

6. Depending on the security settings of the computer, a warning may or may not pop up.  Select "Open".

7. At this point, the SecureW2 JoinNow application will start. Selecting "Next" to continue will launch a web browser window and prompt you to sign-in.

8. After selecting “Next” above, a browser window will automatically open to Please enter your Chico State Username and Password (portal/blackboard) and select “Login”.

9. Depending on the security settings of your device, you may now need to give the SecureW2 JoinNow application permission to make chages to your system. Please enter your system credentials and select "OK." Remember, this is the User Name and Password for your Computer, and may be different from your Chico State credentials.

11. The SecureW2 JoinNow Application will now configure your device to connect to "eduroam" Wi-Fi. Please wait as this may take a few moments.

12. Depending on your system settings, there will be several more security prompts  These are the computers login credentials NOT Chico State. Please be sure to select "Always Allow" in order to supress future prompts. 

13. The installation successfully completes when it is "Joined..". Select "Done"

If there problems connecting with the steps above, delete the "Eduroam_TLS_JoinNow.dmg" file from your Downloads folder, RESTART the computer and try again.



1. Please check back later for more details!

Removing eduroam

1. Open the "System Preferences".

Apple logo in upper left hand corner of screen and then select "System Preferences...".

2. Select the "Profiles" icon.

System Preferences main menu with "Profiles" selected.

3. Select the "eduroam mobileconfig" and the minus "-" symbol at the bottom of the page.

Select "eduroam mobileconfig" in left column and then "-" at the bottom of the screen.

4. Confirm the correct profile is being removed and select "Remove".

Alert box "Are you sure that you want to remove the profile "eduroam mobileconfig"?" Select "Remove".


Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.

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Article ID: 7658
Wed 7/15/15 1:53 PM
Tue 6/5/18 2:12 PM