Delegate Account Access via Outlook on a Mac

This article details how to add an inbox to which you have been granted delegate access. These instructions are for the Mac desktop application. Please be aware the Mail Administrator of the mailbox you are trying to view must add your account with permissions to that mailbox. Once the permissions are added, you can add the additional mailbox to your Outlook profile.

Accessing a Delegate Account on Mac

The following article details how to open an inbox as a delegate user.

Open Account Settings

1. With Outlook for Mac open, click on the Tools menu at the top of the screen, then choose Accounts.

2. In the Accounts menu, select "Delegation and Sharing".
3. Switch to the "Shared with Me" tab and click the plus (+) in the bottom left.
4. Type in the email address of the delegate account you're trying to view, then click "Add".
5. It should now appear in the list. Once you click "Done", you should be able to see the inbox appear.

 

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