COVID 19 Daily Screener and University Housing Test Tracking Help

Tags covid

The University Housing COVID 19 Test Results email is sent every Sunday at 7:00 am.    If you are having trouble with the survey, check these troubleshooting tips first:

Did not receive the weekly COVID test submit email:

  • Check your junk/spam folder

Survey has expired:

  • Make sure you are viewing and using the survey link from the current week's email. (The survey link is specific to you and after 7 days)

 

 

The COVID 19 Daily Symptom Screener email is sent daily at 5:00 am. If you are having trouble with the survey, check these troubleshooting tips first:

Did not receive the Daily Survey:

  • Check your junk/spam folder
  • If you slected "opt out" in the past, submit a ticket to be added back to the distribution
  • Access the COVID 19 Survey instead. (Note - You will need to enter your @mail.csuchico.edu email in this survey.)

Survey has expired:

  • Make sure you are viewing and using the survey link from the current day's email. (The survey link is specific to you and expires daily at 2:00 pm)

If you are still having issues with the survey, please Request Service.

 
Request Service

Details

Service ID: 44976
Created
Wed 4/7/21 3:45 PM
Modified
Thu 8/12/21 1:53 PM