Chico State Alerts automatic intake of mobile numbers



Project is 25% complete, starting on Mon 2/27/23 and ending on Fri 4/21/23.

On Hold [On Hold]

25% complete, updated on Mon 6/26/23 3:18 PM by Wendy Bentley

Changed Status from In Process to On Hold.
Changed Health from Green - On track to On Hold.
Changed On Hold Until from Nothing to Mon 10/2/23.


Mon 2/27/23 - Fri 4/21/23
Environmental Health & Safety
IT Projects / DoIT Project
On Hold
On Hold Until
Mon 10/2/23
Mon 3/6/23 3:38 PM
Mon 6/26/23 3:18 PM

Project Costs

Is funding already secured for this request?
Funding is not necessary

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
What would a successful solution look like?
What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.
All students, staff, and faculty have their mobile contact information automatically uploaded into the Chico State Alerts system
Is this project mandated or required?
Required (not mandated) to keep a campus system running properly

Project Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
Comparing enrollment numbers for Chico State Alerts.
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
Low percentage of student and staff enrollment in Chico State Alerts; not being kept up with important alerts, especially in regards to safety.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the level of effort required (minimal, moderate, extensive/substantial).
EAPP staff and Risk Management (Dylan Saake)
Complexity of Implementation
What is the complexity of the project?
Moderate (multiple interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
New features in an existing system, moderate breadth/depth


This project corresponds to enhancement #1 on ticket 14591633.

1. Employees - Update to CHICC015_AE - If a mobile number exists on the person record, it should populate the Text Message (SMS) and Telephone Number if one does not exists on the Chico State Alerts table. Should be editable by employee in self service on the Chico State Alerts page, but if they have not entered a SMS or a phone number, we will populate the field(s) with a "mobile" number if one exists on the person record.

We've been asked to deliver this functionality by 4/1, but will need to confirm actual go-live timing with Dylan Saake based on union meet & confer process. He may need more time than that, or he may need changes to whatever we deliver.

We're looking to drive this process using the view that is currently driving access to the Alerts system. The first time a user shows up in the view, we want to grab their mobile number from existing tables and add it to the alerts table. When a user leaves the view, we want to remove their mobile number from the alerts table. Users have the option of opting out, if they so choose.


Alternate Manager(s)