Parking Management Vendor Integration

100%

Status

Completed [Completed]

100% complete, updated on Mon 2/6/23 2:24 PM by Wendy Bentley

Changed Status from In Process to Completed.
Changed Health from Green to None.
This project was completed providing University Housing students with a mechanism to purchase parking online.

Details

Dates
Mon 10/31/22 - Mon 2/6/23
Acct/Dept
Student Financial Services
Service
Project Requests / Project and Change Management Office (PCMO) Support
Type
IT Projects / DoIT Project
Health
None - No health has been set
Portfolio(s)
Classification
Projects *Deactivated*
Created
Tue 10/11/22 2:01 PM
Modified
Mon 2/6/23 2:24 PM
Closed
Mon 2/6/23 2:24 PM

Change Impact

How will you measure the impact of this project?
What are some metrics or KPIs that will be used to measure success? Think about the five metrics to measure: quality, quantity, timeliness, cost, and customer satisfaction.
The reduction in the amount of manual intervention to ensure purchases of University Housing parking spaces are purchased by University Housing students. A reduction in the amount of time SFIN staff spend issuing parking permits. Once this application is up and running, faculty, staff, and students can purchase permits online.
What are the consequences of not doing this project?
For example: direct significant negative consequences to the University, unable to conduct basic services; failure to resolve customer complaints or requests; loss of opportunity for improved service delivery or efficiency. Please explain.
If nothing is done, SFIN will continue supporting two separate systems. Furthermore, the SFIN team will continue to spend an inordinate amount of time auditing the existing system to ensure users purchase only the permits they are qualified to purchase.
How many employees will be impacted by this change?
Select the size of the employee population that will be impacted by this request.
Thousands
How many students will be impacted by this change?
Select the size of the student population that will be impacted by this request.
Thousands

Project Details

Project Champion
Person who voluntarily takes special interest in the adoption, implementation, and success of the project. They will help enforce the project solution with internal resources and promote it across campus.
Divisional VP Support
Does your divisional VP support this request?
Yes
What would a successful solution look like?
What outcome will you have at the conclusion of this project? If this proposal is one of a multi-phase project, please explain your plans, goals, and timelines for subsequent phases.
A successful solution would include the configuration of PMB to handle all online purchases of parking permits for students, faculty, and staff and decommissioning the old system used to manage parking permit purchases. The initial pilot will focus on Students in University Housing and then roll out to students, faculty, and staff in fall 2023/
Executive Sponsor Division
The executive sponsor's campus division.
Business & Finance
Is there a mandated or requirement driving this request?
Please indicate whether or not this request is mandated or required. If it’s mandated or required, you will be asked to attach supporting documentation.
No mandate or hard requirement driving this request
Campus Enduring Commitments & Strategic Goals
For more information about the Campus Enduring Commitments and Strategic Priorities, please go to https://www.csuchico.edu/strategicplan/enduring... and https://www.csuchico.edu/strategicplan/.
Strategic Priority: Resilient and Sustainable Systems

Project Resources & Effort

What resources will this project require?
Identify the department and/or individuals that might need to work on this project and the estimated number of hours required for each individual.
Resources from ISEC for SSO configuration and Integrations & Development to configure the SFTP process and the data files necessary to complete the project.
DoIT Departments Involved
Any Division of IT departments that will be involved in this project.
EAPP (Enterprise Applications)
ISEC (Information Security)
Complexity of Implementation
What is the complexity of the project?
Minimal (minimal system interfaces/impacts/dependencies)
What is the solution type?
The solution type translates to the level of impact on IT staffing and technology maintenance. Based on consultation with your IT representative, pick the best fit for your proposed solution.
New features in an existing system, moderate breadth/depth

Description

Currently, Student Financial Services uses two different vendors to handle parking passes on campus. PMB is used to manage citations, and another vendor is used to facilitate the purchase of parking passes for students, faculty, and staff on campus. The Student Financial Services team would like to consolidate parking pass management into one system, PMB. PMB will allow SFIN to designate eligibility to purchase specific parking permits, easing the oversight burden to ensure users purchase only the passes they're eligible to buy.

Campuses can upload user lists via SFTP. Users would authenticate using their Chico State Credentials and be presented with options to purchase parking permits that they qualify for. The portal would also provide mechanisms for permit users to update their information when they have a vehicle change or want to change their permit type.

As a starting point, SFIN would like to pilot the new integration targeting University Housing students with plans to expand permit purchases and edits to other students, faculty, and staff in the fall of 2023.
-Shibboleth Configuration
-Employee (Fac/Staff) list from PeopleSoft? (CSV Format) This could be pulled from Account Center DB
-Student list from PeopleSoft? (CSV Format) - This could be pulled from Account Center DB
-FTP File Transfer Automation Account & Send CSV Files
-Setup Classification groups for permits
-Setup Affiliation Groups for permits
-Items Availability Store Setup
-Credit Card merchant Configuration
-Permit Type Configuration
-User Account Creation
-Campus Landing Page
-Permit Pricing Configuration
-Camput artwork and color configuration
-Test Campus Store
-Campus Community (Optional - Community can purchase permits)

Systems Affected

  1. SSO

Manager

WB
Wendy Bentley

Alternate Manager(s)

Jim Nelson
Jim Nelson
DJ
Dustin Jackson

Sponsor

AM
Anna Magaña

Stakeholders (3)

AM
Anna Magaña
Director
Responsible
Responsible
Tue 9/6/22 4:44 PM
GO
Gina O'Neal
Staff
Responsible
Responsible
Tue 9/6/22 4:43 PM
SB
Suzy Buck
Responsible
Responsible
Mon 9/12/22 1:20 PM