Body
Please note that this error is a system authentication issue, not related to any specific CSU Learn training content.
If you receive the following message:
"Error while processing tokens. Please contact your system administrator."
Follow these steps to resolve the issue:
-
Clear Your Browser Cache
- Follow the steps in this tutorial to clear your cache based on your browser.
-
Access CSU Learn directly rather than clicking through an email link
- Go to CSU Learn.
- Select "Chico" and log in using your campus credentials.
- Click on "Assigned Training."
-
Launch Your Training
- Click "Register" or "Start" to begin your training.
-
Still Experiencing Issues?
- If the error persists after troubleshooting, submit a support ticket to training@csuchico.edu for further assistance.