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As a Chico State site maintainer, you should only upload PDFs to your website that are accessible. This is accomplished by submitting a remediation ticket to Accessible Technology and Services. If you haven't been doing this, you should start now.
How-to Videos on This Page
Please note that all the how-to videos on this page contain helpful narrations so be sure to unmute the videos when you watch them.
Support Ticket Link
Use the following link to submit a remediation ticket:
Content Accessibility and Remediation
How to Create a Content Accessibility Ticket
![Video: How-to Video: Accessibility - Submitting a Ticket with OATS](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=a9a3d882-c41d-4f7b-aba2-2173e3003bd4.jpg)
How-to Video: Accessibility - Submitting a Ticket with OATS
If You Have Multiple Files to Submit
Create a .zip archive for remediation requests that include more than 1 file. Submit the .zip archive in one ticket request.
How to Create a .zip Archive
- Place files into a folder.
- Right-click the folder, then select:
- Send to > Compressed (zipped) folder on Windows.
- Compress "folder name" on Mac.
How to Download a File from a Ticket to Update/Replace a PDF in Cascade
![Video: How to Download a File from a Ticket to Update/Replace a PDF in Cascade](https://support.csuchico.edu/TDPortal/Images/Viewer?fileName=78cadeb7-99fc-42c1-b264-0ef6b4441fb2.jpg)
How to Video: Download a File from a Ticket to Update/Replace a PDF in Cascade
Why Remediate Your PDFs to Ensure Accessibility?
It's Our Legal Obligation
The university is required by law to take action to ensure content is accessible to all audiences, including those with visual impairments. By publishing non-accessible PDFs, you are increasing the risk of a lawsuit being filed against Chico State.
Inclusive Design Benefits Everyone
Included are 3 video links helpful to understanding the why behind the inclusive design.