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The Service Catalog Implementation Team or TDx Steering Committee (if the implementation team has been disbanded) has the authority to designate and decide internet addresses for the client portal and client portal subsections.
Addresses will typically be both subdomain-based (where possible) and directory-level redirect-based (e.g., support.csuchico.edu AND www.csuchico.edu/support), assuming the desired URL us available.
Multiple aliases may be approved by the authorizing body (e.g., itsupport, ithelp, itservicedesk, etc.), though one must designated as the primary.
Units desiring a specific address for a page in the portal must submit a request to authorizing body. In order to maintain the integrity of the client portal, decisions of the authorizing body are final.