Internet Address (URL) Naming

Summary

The Service Catalog Implementation Team or ITSM Steering Committee (if the implementation team as been disbanded) has the authority to designate and decide internet addresses for the client portal and client portal subsections.

Body

Quick Links: | Authority and Decision-Making | Address Formats and Aliases |

Authority and Decision-Making

The TDx Steering Committee has the authority to designate and approve internet addresses for the Client Portal and its subsections.

  • Units requesting a specific address for a Client Portal page must submit their request to the Steering Committee.
  • Requests are reviewed to maintain consistency and integrity of the portal.
  • Decisions of the Steering Committee are final.

Address Formats and Aliases

Approved addresses will typically be available in two forms:

  • Subdomain-based: e.g., support.csuchico.edu
  • Directory-level redirect-based: e.g., www.csuchico.edu/support

Multiple aliases may also be approved (e.g., itsupport, ithelp, itservicedesk), though one must always be designated as the primary address.

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Details

Details

Article ID: 4235
Created
Wed 3/18/15 1:29 PM
Modified
Tue 9/30/25 1:01 PM