Summary
This article explaind how T-Mobile hotspot data works, when throttling may occur, intended uses, activities to avoid, and how to get help.
Body
Quick Links: | T-Mobile Data Policy | Intended Use Guidelines | High-Data Activities to Avoid | Getting Help | Digital Equity Commitment |
T-Mobile Data Policy
T-Mobile educational hotspots include unlimited data. However, unlimited data does not mean unlimited high-speed data. When a device uses more than 100 GB in a single billing cycle and connects to a congested cell tower, the speed may slow temporarily to 256 kbps. This slowdown lasts until congestion decreases or the next billing cycle begins.
This temporary reduction helps ensure fair network access for all T-Mobile users.
Intended Use Guidelines
Hotspots are intended to support academic activities such as:
- Online classes and learning
- Research and assignments
- Email, Canvas, and other educational tools
High-Data Activities to Avoid
The following activities may quickly exceed the 100 GB threshold and can lead to throttling:
- Streaming entertainment (e.g., Netflix, YouTube, TikTok)
- Gaming or downloading large applications
- Uploading or syncing large media files
Getting Help
Email: techequity@csuchico.edu
Phone: 530-898-6282
Visit: MLIB 163
Digital Equity Commitment
The Center for Technology Equity provides T-Mobile hotspots to ensure that all students have reliable access to online learning, assignments, research, and communication tools essential to their education. Thank you for using your hotspot responsibly to help keep the connection strong for everyone.
Still need help? Contact Center for Technology Equity for further assistance.
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