Setting Up an Autopilot Device

This guide covers first-time logon with a new Autopilot PC from IT Support Services.

Quick Links: | Getting Started | Logging in | Installing Apps |

Getting Started

Getting started on an Autopilot Device is still very similar to a standard campus-managed device, but has a few steps before logging into Windows. 

1. Select United States as your country and keyboard layout. You can select another additional keyboard if you need it. 
2. Connect to a network. If you are on campus, select eduroam. Otherwise, log into your home network. 
   
    
3. After connecting to a network, you'll have to log in again with your Chico State email and password and approve a Duo prompt. 
4. On the "Setting up for work or school" screen, you will see the device preparation, device setup, and account setup. These first two steps should be completed automatically and may restart the device. It may take fifteen minutes or so to complete these steps. If it seems to get stuck, click Continue anyway at the bottom.
   

Logging In

1. You should now see a login screen for Windows. Go ahead and log in to this with your Chico State email and password and approve a Duo prompt. 
   
    
2. The device may take you back to the previous "Setting up for work or school" screen. This is okay, just let it finish the account setup step. It may take 15 minutes or so to complete. If it seems to get stuck, click Continue anyway at the bottom.
3. You should now be able to log into the device as normal. Once in the device, you will need to install Campus Portal. This replaces Software Center as the main process of installing software on this device. 

Installing Apps through Company Portal

Company Portal is a software hub that has replaced Software Center on some of the newer campus-managed PCs. It should be automatically installed on these devices. To find it, click the Start icon and search for "Company Portal". If it does not appear, follow these steps to add it:

1. Open Microsoft Store by clicking on the Start icon.
2. In the Microsoft Store, search for "Company Portal".
3. Click Get and wait for the program to install. Once it is done, you can close the Microsoft Store.
4. Open Company Portal; it should display Recently published apps first, followed by a list of your devices. 
   
    

 Still need help? Contact IT Support Services for further assistance.
  
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