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"Organizational change can only happen when individuals change." — Prosci
The word “ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability, and Reinforcement. The model focuses on individual change — guiding individuals through a particular change and addressing any roadblocks or barrier points along the way.
A |
Awareness - Of the need for change |
D |
Desire - To participate and support the change |
K |
Knowledge - On how to change |
A |
Ability - To implement desired skills & behaviors |
R |
Reinforcement - To sustain the change |