Connecting to Eduroam on Ubuntu Linux

Network Requirements

  • Confirmed working for... 
    • Ubuntu 18.04.3 LTS (w/updates, as of 11/19)
    • Ubuntu 16.04.6 LTS (w/updates, as of 11/19)
    • Ubuntu 14.04.6 LTS (w/updates, as of 11/19. End of Standard Support for this release was 4/2019)
  • Correct system date & time

Special Note for Linux users in general: 

At the time of this writing, Linux is not officially supported by the campus helpdesk and/or its various associated departments. Therefore, support is not guaranteed. The eduroam setup script, as supplied by SecureW2, has been made available for the convenience of those willing to give it a try. We do not currently have the ability to troubleshoot it on your individual system. The setup script has been confirmed to work on the above listed "out of the box" standard installs of Ubuntu, but other distributions have not been tested.

Special Note for "Other than Ubuntu" Linux users:

The eduroam setup script was specifically written to work with Ubuntu Linux and therefore you results on other non-Debian based and non-Ubuntu installs may be less than optimal. If your system is "Other than Ubuntu," or if your install is unable to successfully complete the eduroam install script, we have provisions in place for your system to access the campus network via the "csuchico" wireless. Please delete any wireless profiles you may have saved for "eduroam" or "csuchico-guest" and continue to use the "csuchico" wireless. It may take some time for our system to identify your device, but once it has completed its checks, you should be able to access the internet from "csuchico" without the redirect to the eduroam "SIGN ME UP!" page.

If you are using a purely Linux machine and believe you have reached this page in error, please contact the ITSS Helpdesk at 530.898.HELP (4357) or stop by in Meriam Library 142 or CLICK HERE to start a support incident ticket. Please be prepared with the wireless MAC address for your device.

Special Note for dual-boot systems (i.e., Windows & Ubuntu):

As outlined above, our system decides what network access rights to assign to your device based on the operating system it thinks you are running. With a dual-boot system, every time you switch operating systems and attempt to connect, our system will reclassify your device and potentially change its access. As you can imagine, this may cause inconsistent behavior with regards to your internet access.

If you are having trouble with the "SIGN ME UP!" website redirect on a dual-boot system, please contact the ITSS Helpdesk at 530.898.HELP (4357) or stop by in Meriam Library 142 or CLICK HERE to start a support incident ticket. Please be prepared with the wireless MAC address for your device.

Getting Connected to Eduroam

This guide will step though how to connect to the Eduroam campus wireless network with Ubuntu Linux, screenshots from Ubuntu 14.04. 

1. Start off by removing any of the campus's networks from the list of known networks. Including: eduroamcsuchico, and csuchico-guest.

Reviewing the wireless network properties.


2. If one of the connections is having issues getting removed make sure you've tried to remove it once, and then restart the computer.

Confirming the available networks.


3. Reconnect back to csuchico.

Reconnecting to the csuchico network


4. Go to once you've connected to csuchico wireless. 

Navigating to to get configured.


5. Download the bash setup script for eduroam. This script is known to work with Debian based systems, mileage may vary if using slackware/fedora/mint/non-debian based systems.

Downloading the eduroam installer.


6. Open up a terminal and move to the directory the script is located.

Opening a terminal window


7. Run the script with sh This will notify you that you will be launching a web browser to sign in with your Chico State credentials. Hit enter to be redirected. This will open a Chico State sign in window in your default web browser. 

Linux terminal window with connection command and prompt


8. Once you have signed in, it will direct you back to your terminal window. 

Terminal window of connection message

9. After the setup ran, you may not be connected automatically. Navigate to your network application and edit the eduroam connection. Make sure that the Identity field correctly has your username with at the end of it EVEN IF YOU ARE A STUDENTDO NOT USE

Eduroam edit connection fields.


10. Click on the wireless icon on the top right, Edit Connections... And then remove csuchico if you see it there.

Removing the csuchico network again.


Your computer should now be able to automatically connect to eduroam.


Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.

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Article ID: 8926
Thu 10/1/15 9:44 AM
Tue 9/15/20 10:13 AM