Get Started! - Pulse Secure VPN

Get Started!

PLEASE NOTE: This PulseSecure VPN Solution will be RETIRED as of May 30, 2020

Please switch over to GlobalProtect VPN for all campus VPN needs.

The links below provide step by step guides to getting configured for the campus VPN.

Windows | Mac OS X

Android | iOS (iPad/iPhone)

Known Issues

Linux computers are not supported.

Pulse Secure VPN Requirements

Failing to meet the listed requirements will result in being unable to connect to the VPN. In most cases, the VPN client will alert you of what caused the failure.

  • Clearpass Onguard Client Software - Windows & Mac OS X ONLY
  • Hardware requirements - Windows & Mac OS X
    • CPU: Intel/AMD 1.8GHz, 32-bit/64 bit processor
    • System Memory: 2 GB RAM
    • Disk Space: Install 25MB | Logging 50 MB | Total 75 MB
    • Networking: 10/100/1000 Wired Ethernet, 802.11 b/g/n Wi-Fi. *802.11b is not supported on campus wireless.
  • Operating System Requirements
    • Windows:, 7, 8.1, 10
    • Mac OS X: 10.12.X, 10.13.X, 10.14.X
    • Android 
    • iOS

Pulse Secure VPN Information

What is Virtual Private Networking (VPN)

The campus maintains a VPN server that allows devices with properly configured VPN client software to make a secure encrypted connection to the campus network. By opening a connection using a VPN client, a user's computer or device will be given a campus IP address and can access campus resources inside the campus border firewall that are not normally accessible to the outside world. A VPN connection can be made from a wired or wireless connection. Clients are available for Windows, Macintosh, iOS, and Android devices.

Why should you use VPN?

Whether you are on or off-campus, you can better protect yourself by using a VPN connection. This is simply done by launching the VPN software, logging in using your Chico State UID and password and then opening your web browser as normal. Simply installing the client does not make your connection secure. The VPN Client must be launched and logged into each time you want to make a secure VPN connection and you should also log out when you are finished. The VPN client may drop its connection if a device goes to sleep or is inactive for a long period. In this case you may still be connected to the network, but you will no longer be secure. On most devices there will be some sort of visual indication that you are connected using VPN. You should monitor this indicator periodically to ensure that you are still communicating securely.

Additional Wireless Security Considerations

All wireless networks should be treated with extra caution as they are more vulnerable to attackers wishing to steal your information. We recommend that whether you are using campus wireless, using public Wi-Fi spot at a local coffee shop, or using a hotel's Wi-Fi while traveling, that you use your Chico State VPN connection to keep your information secure. Even if you are off-campus and are only connecting to non-campus web pages or resources, we strongly recommend connecting to your Chico State VPN as a way to secure and encrypt all of your data between your computer or device and the Wi-Fi hot spot. That way an attacker monitoring Wi-Fi in that area will much less likely to be able to steal your data.


Please do not leave the comment section blank! Provide constructive feedback to make this page better. Further inquiries can be forwarded to ITSS in Meriam Library 142, or via phone (530)898-4357.

Was this helpful?
78% helpful - 9 reviews


Article ID: 7708
Mon 7/20/15 8:14 AM
Wed 4/29/20 1:13 PM