Don’t require users to download a file such as a PDF, Word documents, or PowerPoint presentation to read content—move that important information to a web page.
Check your site for multimedia content.

  • Images: Make sure your images are meaningful and relevant to your page content. Write good alt text for each one.
  • Videos: Make sure they have closed captioning.
  • PDFs: Check the accessibility of your PDFs in Adobe Acrobat to make sure they’re accessible. Forms that users need to print or fill out are a great way to use PDFs online. In fact, if you have many forms, consider creating a “Forms” page where they’re all listed and organized into helpful categories.
  • Other: Don’t link to PowerPoint presentations, Word docs, or other kinds of content that users will have trouble accessing on mobile devices or that requires installation of a particular program.


Article ID: 43493
Mon 12/4/17 9:22 AM
Fri 3/10/23 11:02 AM