Popular Services
Get help configuring desktop applications such as Microsoft Office, Adobe Acrobat, or other supported applications on PCs and Macs.
Review initial or renewal purchases of software or software maintenance. This includes prebuilt web applications (also known as 'software as a service').
Please fill out the request form completely for best results. All ID cards are now smart cards that will work in the new 'tap' campus card readers that are on campus buildings and they are also backwards compatible with the existing 'swipe' card readers.
Request purchase and setup of supported models of Windows and Macintosh computers, laptops, tablets, and accessories.
Get help with problems on supported campus computers, laptops, tablets, and smartphones. Limited support is also provided for personal devices.
Report a problem or issue with your campus O365/Exchange email, including Outlook and OWA.
Request support for an issue with a Ray Morgan Multi-Functional Printer (MFP).
Review initial or renewal purchases of hardware. If the hardware device has bundled software that comes with it, please use the Software ITPR instead.
Request graphic design services to communicate with students, parents, and members of the community.
Required for the purchase or renewal of any IT related product, regardless of price.
Request additional resources for volunteers, guests, and consultants.
Submit a project request to the Division of Information Technology (DoIT). A project is a temporary endeavor undertaken to create a unique product, service, or result. Temporary means having a definite beginning and end.
Request for a firewall exception for an internal campus system.
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Admininstration (CS) or Human Resources (HR) PeopleSoft systems.
Request support for an issue with a printer (Non-MFP).
Request, reinstate, modify or delete access to Common Financial System (CFS), Student Administration (CS) or Human Resources (HR) PeopleSoft systems.
Chico State Enterprises (formerly Research Foundation) Computer or Device Support
OneSolution new accounts or changes to existing accounts.
Request purchase of approved software that is not included in the standard campus image and not available in the Software Center (PC) or Self-Service (Mac).
Make your PDF, Doc, PPT, etc. is compliant with the CSU Accessible Technology Initiative (ATI) and federal law (Section 508).